Bloomingdale’s, a high-end department store, offers a variety of return options for its customers.

However, it is important to note that different items have different return policies. So, I decided to take an in-depth look at Bloomingdale’s Return Policy for a variety of items. I’ll also be discussing the time limits, conditions, and fees for returns.

So, let’s get started!

Overview Of The Return Policy

Bloomingdale’s general return policy allows you to return items within 365 days of purchase for a refund or exchange. However, it is important to note the following items that have different return policies:

Area Rugs

Area rugs purchased from Bloomingdale’s must be returned within 14 days of purchase for a refund or exchange. The rug must be in its original condition and packaging, and you will be responsible for any return shipping fees. Bloomingdale’s does not accept returns on area rugs that have been used, installed, or altered in any way.

Bonus Gifts

If you receive a bonus gift with your purchase, you have the option to return the gift along with the purchased items for a full refund. You may also choose to keep the gift and have the value of the gift subtracted from the item refund. 

But it’s important to remember that the main item must be returned in its original packaging and in brand-new condition.

Clothes

Bloomingdale’s has a no-return policy for clothes with a “b-tag” attached. Other types of clothing can be returned within the usual 365 days of purchase, but the tag must still be attached to the item for it to be eligible for a refund or exchange. Any dress that has been worn, altered, or cleaned cannot be returned.

Indoor and Outdoor Furniture

Indoor and outdoor furniture purchased from Bloomingdale’s must be returned within three days of delivery and must be in “as new” condition. A 15% restocking fee will be applied to the return, and you are responsible for any return shipping fees. Bloomingdale’s does not accept returns on furniture that has been assembled, installed, or altered in any way.

Gift Cards

Bloomingdale’s gift cards can be returned for a full refund within 365 days of purchase, as long as the card has not been used (i.e., it still has its full value). The refund will be credited to the original method of payment.

Mattresses

Mattresses purchased from Bloomingdale’s can be returned within 365 days of purchase for a full refund or exchange. However, the original delivery fee will not be refunded, and a pickup fee of $149 will be charged for mattress returns. 

In addition, depending on how long ago you bought it, a “reselection charge” of between 15 and 50 percent of the original purchase price will be levied. Even with these fees, you can only return mattresses that have never been used and have no visible stains or damage.

Pre-Owned Watches

Pre-owned watches purchased from Bloomingdale’s must be returned within 14 days of purchase for a full refund or exchange. The watch must be in its original condition and packaging, and you are responsible for any return shipping fees. Bloomingdale’s does not accept returns on pre-owned watches that have been used, altered, or damaged by you.

Face Masks

Due to hygiene concerns, face masks cannot be returned or exchanged.

The Process

In-Store Returns

• Bring the item(s) you wish to return, along with the original sales receipt, to a Bloomingdale’s store location.
• Find a sales associate and let them know that you would like to return the item(s).
• The associate will inspect the item(s) to ensure that they are in new and unused condition, with all original tags attached.
• If the item(s) meet the return criteria, the associate will process the return and provide you with a refund or exchange.

Online Returns

• Visit Bloomingdale’s website or app and log into your account.
• Locate the order that contains the item(s) you wish to return.
• Click on the “Return Item(s)” button next to the item(s) you wish to return.
• Fill out the return form and select the reason for the return.
• Print out the prepaid shipping label provided by Bloomingdale’s.
• Pack the item(s) securely in the original product packaging, if possible. All products must be returned in their original packaging to ensure full credit.
• Affix the prepaid shipping label to the outside of the package.
• Drop off the package at a carrier location.
• Once the item(s) have been received and inspected by Bloomingdale’s, a refund or exchange will be processed.

Notes About Exchanges

• If you want to exchange an item, you can do it in-store or online.
• If you wish to exchange an item for a different size, color, or style, you may be responsible for shipping costs.

Notes About Refunds

• Items returned within 90 days will have their refunds issued to the original form of payment.
• Items returned within 91-365 days will have their refunds issued as a “Happy Returns” gift card. This gift card never expires.

International Returns

• Bloomingdale’s also accepts international returns; you will be responsible for all shipping costs and taxes.
• International orders only have a return window of 180 days from the original purchase date.